Information Gathering

1. SAKSHAM SEVA collects information from the users in a number of ways, for example when the user:

• Makes a donation
• Signs up for a campaign

2. While forwarding a donation for SAKSHAM SEVA the well-wishers have to submit some personal information as it would help us ensuring genuine contributions:

• Your Name
• Your email and mailing address
• Your telephone number
• Your payment processing details

Any other data as required like PAN number in case of contributions over INR 9999 and the specific cause for the donation, etc.

3. SAKSHAM SEVA does not collect or record the user’s personal information unless he/she chooses to provide it.

Use of Personal Information

1. General browsing of SAKSHAM SEVA website is anonymous and it does not register the user’s personal information except the time, date and place of visits and the name of internet service provider. This data is used only for statistics and diagnosis.

2. By signing up for various services offered by SAKSHAM SEVA, the user explicitly authorizes us to collect information based on the user’s usage. The information is used to help provide a better experience to the user and is used as per the user’s specified instructions.

3. SAKSHAM SEVA keeps the user information strictly confidential and this information is secured safely. All relevant information collected through SAKSHAM SEVA website is handled and used by internal and authorized officials only. It is never shared with any external agencies or third party individuals.

4. SAKSHAM SEVA uses the information given to it in the following ways:

To keep an accurate record of all the donations received

To update users about its happenings and developments through bulletins and newsletters, with an option of not to subscribe for the same

To make sure the user is receiving the most appropriate and relevant information

To find out more about the people who are visiting the SAKSHAM SEVA website, donating, or joining its campaigns

5. Usually, SAKSHAM SEVA does not store user data. In case of specific sign-ups, the data is stored as per user request. The user can opt to delete all the information he/she has provided by simply requesting such by mail. All information, without exception, will be deleted in three working days.

E-mail lists Privacy

Individuals who join SAKSHAM SEVA’s mailing lists via its website or through its campaigning engagements are added to its email database. SAKSHAM SEVA does not sell, rent, loan, trade, or lease the addresses on our lists to anyone.

Cookie Policy

1. Cookies are pieces of electronic information which will be sent by SAKSHAM SEVA when a user visits the website. These will be placed in the hard disk of the user’s computer and enable SAKSHAM SEVA to recognize the user when he/she visits the website again.

2. The user can configure his/her browser so that it responds to cookies the way he/she deems fit. For example, you may want to accept all cookies, reject them all or get notified when a cookie is sent. The users may check their browser’s settings to modify cookie behavior as per individual behavior.

3. If a user disables the use of cookies on the web browser, or removes or rejects specific cookies from SAKSHAM SEVA’s website or linked sites then he/she may not be able to use the website as it is intended.

Payment Gateway

1. SAKSHAM SEVA uses well-recognized and proven technology for payments. Payment information is transferred by the use of an SSL connection which offers the highest degree of security that the donor’s browser is able to support.

2. Several layers of built-in security, including an advanced firewall system, encryption of credit card numbers, and use of passwords, protect the collected information.

External Web Services

1. SAKSHAM SEVA uses a number of external web services on its site to display content within its web pages. For example, to display video it uses YouTube. As with the social media buttons, SAKSHAM SEVA cannot prevent these sites, or external domains, from collecting information on the user’s consumption of the content embedded on its site.

2. The SAKSHAM SEVA website contains links to other websites for the benefit of its visitors. This Privacy Policy does not apply to such other websites.

3. SAKSHAM SEVA is not expressly or impliedly responsible for, or liable to any loss or damage caused to a user by the collection, use and retention of Personal Information by such website in any manner whatsoever. It is important that the users review the privacy policies of all websites they visit before disclosing any information to such websites.

Changes to Privacy Policy

As and when the need arises, SAKSHAM SEVA may alter its privacy policy in accordance with the latest technology and trends. It will provide you with timely notice of these changes. The users may reach out to SAKSHAM SEVA if they have any queries about any changes made to its practices.